Ace653 Privacy Policy — Your information is safe with us

Ace653 is a trusted online gaming and betting platform in Bangladesh. We believe that protecting your personal data is not just a legal obligation — it is an ethical commitment. Any information you provide while using ace653 is handled with the utmost care.

This Privacy Policy applies to all ace653 services — the website, mobile app, and any associated digital channels. It clearly sets out how your data is collected, used, stored, and protected.

Ace653's Privacy Policy is built in accordance with international data protection standards. We never sell your personal data to third parties or share it without authorization.

Ace653 collects various types of data to provide and improve its services. The table below outlines the data types and the purpose behind each.

Ace653 collects user data through several methods. Understanding how your data is collected makes it easier to protect your privacy.

• Directly Provided Information: Information you provide directly during registration, login, KYC verification, and customer support interactions.
• Automatically Collected Information: Data automatically collected through cookies, log files, and pixels while using the ace653 website or app.
• Transaction Information: Data automatically recorded at the time of each deposit, withdrawal, and betting transaction.
• Data Received from Third Parties: Verification information received from payment providers or identity verification agencies.
• Device Information: Your device's operating system, screen resolution, time zone, and browser settings.

Ace653 uses your data only for specific, limited purposes. Our data practices are fully transparent and legally compliant. The key reasons ace653 uses your data are outlined below.

• To create and manage your account and ensure its security.
• To process all financial transactions, including deposits and withdrawals.
• For KYC verification and age confirmation — part of ace653's responsible gaming policy.
• To deliver a personalized experience tailored to user preferences.
• To keep you informed about promotions, bonus offers, and important updates.
• To prevent fraud, money laundering, and other illegal activities.
• To improve ace653's service quality and develop new features.
• To meet legal or regulatory obligations.

Ace653 never uses your data for marketing or sells it to third parties without your consent.

Ace653 does not sell your data to any third party. Limited information may be shared with trusted partners solely for service operations.

• Payment Providers: Mobile Banking, Nagad, Rocket — only the information required to verify transactions is shared.
• Identity Verification Providers: Name and ID details may be shared with regulator-approved agencies to complete the KYC process.
• Law enforcement agencies: Data may be disclosed to authorities in response to a court order or legal obligation.
• Technology Service Providers: Encrypted data may be shared with cloud storage or cybersecurity specialists solely for platform security purposes.

Ace653's website uses cookies — small data files stored in your browser. Cookies make ace653's services more personalized and convenient.

• Essential Cookies: These cookies are used to maintain your logged-in session on ace653 and ensure security. They cannot be disabled.
• Functional cookies: Used to remember your language preference, theme settings, and game preferences.
• Analytics Cookies: Used to analyze which pages on ace653 are most visited and how the site is performing.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect how ace653's services function.

Ace653 uses industry-leading technology to keep your data secure. Our security infrastructure is designed to prevent any unauthorized access to your information.

• 256-Bit SSL Encryption: All data transmissions are handled through encrypted connections.
• Two-Factor Authentication (2FA): An additional layer of security is applied when logging in to your ace653 account.
• Firewall & DDoS Protection: ace653's servers are protected by advanced firewalls and intrusion prevention systems.
• Regular Security Audits: ace653's systems are regularly audited by third-party security experts.
• Restricted Access: ace653 staff can only access data that is necessary for their specific role.

As an ace653 user, you have specific rights over your own data. ace653 respects these rights and will cooperate with any legitimate request.

Ace653 is strictly for users aged 18 and above. ace653 never knowingly collects data from minors or permits them to register.

• Age verification at the time of registration is a mandatory part of ace653's process.
• If a user is found to be under 18, their account will be terminated immediately.
• Any data inadvertently collected from minors will be permanently deleted by ace653.
• Parents who have concerns are welcome to contact ace653 Support.

Ace653 does not store your data indefinitely. Retention periods are determined by the type of data and applicable legal requirements.

• Account information: Retained for the duration of an active account and for up to 5 years after closure.
• Financial transaction data: A minimum retention period of 5 years is mandatory under international financial regulations.
• KYC documents: May be retained for up to 7 years in accordance with regulatory authority guidelines.
• Cookies & session data: Automatically deleted upon session end or within a maximum of 1 year.
• Support Conversations: Deleted 2 years after last contact.

Once the designated retention period expires, ace653 securely and permanently deletes your data or renders it irreversibly anonymized.

Ace653 may update this Privacy Policy as needed. Users will be notified of any significant changes.

• The effective date of the updated policy will be noted at the top of this page as "Last Updated".
• Continued use of ace653 after any changes takes effect will be considered acceptance of the updated policy.
• If you have any questions about changes to the policy, please contact ace653 support.

If you have any questions, requests, or complaints regarding the Privacy Policy, please contact ace653's support team. We're always here to help.

Ace653 aims to respond to all privacy-related requests within 7 business days.